Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the Give Meds website, donation forms, contact forms, pickup coordination, and related services. By using this website or submitting a donation request, you agree to these Terms.

If you do not agree with these Terms, please do not use the website or submit any request through it.

1. About Give Meds

Give Meds is a charitable platform that helps connect eligible unused medicines with people, organizations, or programs that may need healthcare support. Our work may include donor communication, collection coordination, medicine screening, partner coordination, and distribution support, subject to applicable law and safety requirements.

2. Eligibility to Use the Website

You must be at least 18 years old and legally capable of agreeing to these Terms to submit a donation or contact request. By submitting information, you confirm that the information is true, accurate, current, and submitted with proper authority.

3. Donation Requirements

You agree that any medicine offered for donation must meet the donation guidelines communicated by Give Meds. Unless we expressly approve otherwise, donations should be:

• Unused and not expired.
• Stored properly according to label or manufacturer instructions.
• In original, identifiable packaging with clear medicine name, batch details where available, and expiry date.
• Free from visible damage, tampering, contamination, leakage, or unsafe storage conditions.
• Permitted for donation, collection, handling, and distribution under applicable law.

4. Medicines We May Refuse

Give Meds may refuse, reject, discard, return, or decline to collect any medicine at our discretion, including:

• Expired, opened, damaged, unlabelled, altered, or suspicious products.
• Medicines without readable expiry or identification details.
• Controlled, restricted, prohibited, recalled, temperature-compromised, or legally sensitive medicines.
• Products requiring special handling that cannot be safely verified, transported, stored, or distributed.
• Any medicine that our team or qualified reviewers consider unsuitable for safety, legal, ethical, or operational reasons.

5. Verification and Distribution

Submission of a donation request does not guarantee acceptance, pickup, verification, distribution, tax benefit, or any other outcome. All donations are subject to review and may be accepted, modified, postponed, or declined. Give Meds may coordinate with qualified professionals, partner organizations, or logistics providers to verify and handle donations.

6. Donor Responsibilities

You are responsible for:

• Providing accurate contact, pickup, and donation details.
• Confirming that medicines were obtained lawfully and can be donated lawfully.
• Disclosing known storage issues, damage, tampering, recalls, or expiry concerns.
• Ensuring you have authority to donate the medicines and share any related information.
• Following pickup, packaging, and safety instructions provided by Give Meds.

7. No Medical Advice

The website and services do not provide medical advice, diagnosis, prescription, treatment, or emergency healthcare. Any information on the website is for general awareness and donation coordination only. Recipients and users should consult qualified medical professionals for healthcare decisions.

8. Website Content

We try to keep website content accurate and current, but we do not guarantee that all information is complete, error-free, or suitable for every situation. We may update, remove, suspend, or change website content and services at any time without prior notice.

9. Prohibited Use

You must not use the website or services to:

• Submit false, misleading, unlawful, harmful, or unauthorized information.
• Offer counterfeit, stolen, expired, unsafe, restricted, or prohibited medicines.
• Interfere with website security, availability, forms, scripts, or data.
• Harass, abuse, impersonate, defraud, or harm any person or organization.
• Violate applicable law, regulation, third-party rights, or public health requirements.

10. Privacy

Our handling of personal information is described in our Privacy Policy. By using the website or submitting information, you consent to our collection and use of information as described there.

11. Third-Party Services and Links

The website may link to third-party websites or involve third-party service providers. We are not responsible for third-party content, practices, availability, security, or services. Your use of third-party services may be governed by their own terms and policies.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Give Meds, its team, volunteers, partners, and service providers will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of the website, donation handling, collection delays, rejected donations, third-party conduct, or reliance on website content.

13. Indemnity

You agree to indemnify and hold harmless Give Meds, its team, volunteers, partners, and service providers from claims, losses, liabilities, costs, and expenses arising from your breach of these Terms, unlawful donation, inaccurate information, misuse of the website, or violation of applicable law or third-party rights.

14. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the website after changes are posted means you accept the updated Terms.

15. Governing Law

These Terms are governed by the laws of India. Subject to applicable law, disputes arising from these Terms or use of the website will be handled by courts or competent forums having jurisdiction over Kolkata, West Bengal, India.

16. Contact Us

For questions about these Terms, please contact: